Privacy Policy

Introduction

This Privacy Policy explains how The Reflectorium collects, uses, and protects your personal data in accordance with GDPR and Czech data protection laws.

Data Collection

We collect the following types of personal data:

Personal information (name, email, address) for order processing and communication
Payment information processed securely through Stripe
Usage data to improve our services and user experience
Communication preferences and history

Data Processing

Your data is processed for the following purposes:

To fulfill your orders and provide customer support
To comply with legal obligations and tax requirements
To ensure the security of our services and prevent fraud

Data Retention

We retain your personal data for the following periods:

Order data: 10 years (legal requirement for accounting)
Account data: Until account deletion request
Backup data: 30 days after deletion

Your Rights

Under GDPR, you have the following rights:

Right to access your personal data
Right to correct inaccurate data
Right to request data deletion
Right to restrict data processing
Right to data portability
Right to object to processing

Cookies

We use the following types of cookies:

Essential cookies for website functionality
Analytics cookies to improve our services
Marketing cookies (with your consent)
You can manage cookie preferences in your browser settings

Third-Party Services

We use the following third-party services:

Stripe for secure payment processing
Shipping partners for order delivery
Google Analytics for website analytics

International Data Transfers

Your data may be transferred to:

European Economic Area (EEA) countries
Countries with adequate data protection safeguards
Service providers with appropriate data processing agreements

Contact Information

For any privacy-related inquiries, please contact:

Data Protection Officer: Ondřej Švec
Email: os@ondrejsvec.com

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Last updated: 17/05/2025